Weston Answer Book – Utilities

Where does our water come from?

There is no public water supply in Weston. With the exception of 28 properties on Ravenwood Road, which are provided water by the town, each home has its own well and septic system for which the homeowner is responsible. (For information on septic system care, see the Property Issues chapter.)

Who provides electric power?

Weston is served by Connecticut Light & Power (CL&P). For customer service — or for downed, burned, or hanging wires or if you see a flash or hear a loud noise — call 800-286-2000 any time of the day, any day of the week. For TTY/TDD service, call 800-842-0010.

For information on starting or stopping service, billing questions, safety and energy-saving tips, storm updates, or outage reports, visit www.cl-p.com.

Will I have water if my power goes out?

If you have well water and an electric-powered well pump (as most homes have), no. However, most water systems will retain a residual amount of water pressure even after the pump shuts off. You may be able to draw a few gallons of emergency water from the faucets.

If your house is prone to power outages, it might be a good idea to fill a bathtub or basin with water during electrical storms, just in case. Even better, a generator can keep your pump — and furnace — going during a power failure.

What cable television service is available?

Cable service in Weston is provided by Cablevision of Norwalk, 28 Cross Street, Norwalk, 888-363-4448. The Web site is www.cablevision.com.

Cablevision’s Channel 77 is a public access channel; Channel 78 is reserved for educational access; and Channel 79 is the government access channel.

Which phone company serves Weston?

While you can get phone service from many sources, SBC/SNET/AT&T is the traditional server of Weston. Residential services include local and long distance, DSL Internet, wireless (Cingular), pagers and paging services. For information, visit www.att.com.

Does Weston have any cell phone towers?

Yes. Weston has two. The first tower is at the communications center on the town hall campus on Norfield Road. 

A second tower is at the transfer station at Godfrey Road on land owned by the town. The tower was built and paid for Sprint, but is owned by the town, which has placed its emergency communications equipment on it.

Will the town remove my leaves or brush?

No, but you may take them to the town transfer station, 237 Godfrey Road East (222-2668), Monday through Friday, 8 a.m. to 3:45 p.m. or Saturday, 8 to 2:45.

Whom do I call about hazardous trees?

You have several options. For trees within the right-of-way of town roads, call the Department of Public Works at 222-2662.

If you think the branches are over the power lines, call Connecticut Light & Power’s toll-free emergency and customer service number, 800-286-2000. If the branches are hanging over the telephone lines, call the phone company’s repair and emergency number, 611. If you’re not sure which lines are in jeopardy, call both.

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