Wilton Answer Book – Utilities

Where does our water come from?

Most homes in town supply their own water through wells. However, about 200 Wilton homes are served by South Norwalk Electric and Water, which is owned by the Second Taxing District of the City of Norwalk. This area includes all or parts of Belden Hill Road, Old Belden Hill Road, Seir Hill Road, Old Kings Highway and some of its side streets. The district’s water comes from City Lake, Rock Lake and Popes Pond Reservoir in Wilton, and New Canaan Reservoir in New Canaan. The water undergoes treatment at a filtration plant in Wilton, where chlorine is added.

Nearly 1,000 houses and businesses are on lines owned by Aquarion Water Company (aquarion.com).

How much does water company water cost?

On average, South Norwalk Electric and Water (866-4446/snew.org) charges $3.96 per 1,000 gallons of water plus a service charge of $25.83 per quarter.

The quarterly rate Aquarion (337-5910/aquarion.com) charges is $3.37 for each unit of 748 gallons (equal to 100 cubic feet) for the first 42,000 cubic feet. The rate then drops to $1.66 for additional water over 42,000 cubic feet. In addition, based on the size of the water meter, a quarterly service charge is added. Most homes would pay $31.51 per quarter.

Who provides electric power?

Wilton is served by Connecticut Light & Power (cl-p.com). For customer service — or for downed, burned, or hanging wires or if you see a flash or hear a loud noise — call 800-286-2000 any time of the day, any day of the week. For TTY/TDD service, call 800-842-0010.

What parts of town have sewer service?

Although they are mainly commercial properties, lots along Route 7 north of Norwalk up to Olmstead Hill Road and some other areas have sewer service available. There is a sanitary sewer line along Ridgefield Road between Old Ridgefield Road and Belden Hill Road. Wilton Center is also served by public sewers.

What cable television service is available?

Cable service in Wilton is provided by Cablevision of Norwalk, 28 Cross Street, Norwalk, 1-888-363-4448. The Web site is cablevision.com.

Can I get natural gas service?

Along Route 7, from the Norwalk border to Route 33 in Wilton, Yankee Gas of Norwalk (800-989-0900/yankeegas.com) provides natural gas through underground pipes. Most properties served by Yankee Gas are commercial.

Whom do I call about hazardous trees?

You have several options. The Wilton Tree Warden is responsible for all town-owned trees within the right-of-way of town roads. Call Paul Young, Wilton’s tree warden, at 748-3787.

If you think the branches are over the power lines, call the Connecticut Light & Power Co. toll-free emergency and customer service number, 800-286-2000. If the branches are hanging over the telephone lines, call the phone company’s repair and emergency number, 611. If you’re not sure which lines are in jeopardy, call both.

Does the town offer free wood chips?

Most of the wood chips are spread around bushes and shrubbery by town hall and on other public property. If there is an excess of wood chips that can’t be used by the town, it is made available to Wilton residents. Call the public works office at 563-0152 for information.

Does the town reuse the sand spread on the streets in the winter?

After winter is over, the town uses a large truck equipped with a vacuum-like device that sucks the sand out of catch basins along the side of the road. It is reused but not in the sanding trucks.

The town reuses the sand spread on the streets in the winter by mixing it with materials excavated during drainage installations to make topsoil.

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